Your privacy is more than a legal obligation to us — it is a responsibility we have taken seriously from day one. Read how 8svip manage and protect your information.
This Privacy Policy explains how 8svip collect, use, store and protect your personal data. By using our platform, you agree to the practices described in this document.
8svip understands that member trust is our most valuable asset. When you register and use our platform, you entrust us with your personal information — and we do not take that responsibility lightly.
This Privacy Policy is drafted to clearly and transparently explain how we manage your data, the rights you hold over that data, and the concrete steps we take to ensure your information remains secure at all times.
8svip operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we only collect data that is genuinely necessary, use it solely for the stated purposes, and will not sell or disclose your data to third parties without a lawful and legally permitted basis.
8svip has never and will never sell member personal data to any third party for marketing or commercial purposes.
We collect the following information in various contexts when you use the platform 8svip:
| Data Types | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Information | Identity verification, account login | Throughout the active account period + 5 years |
| KYC Documents | AML compliance, legal verification | 7 years after account closure |
| Financial Information | Deposit & withdrawal processing | 7 years (tax requirements) |
| Usage Data | Platform improvement, fraud detection | 2 years of activity |
| Device & IP Data | Account security, location detection | 90 days |
The data we collect is used solely for the following purposes — nothing more, nothing less:
We do not use your data to sell third-party ads or share your personal profile with external marketing providers.
8svip does not sell, rent or share your personal data with external parties for commercial purposes. However, in certain circumstances, we share the minimum necessary information with the following parties:
All third parties handling member data 8svip are required to comply with data protection standards equivalent to or stricter than our own. We conduct regular assessments of all these partners.
8svip invests seriously in security infrastructure to ensure your data remains protected at all times. The following are the technical measures we implement:
While we take all reasonable technical measures, no security system can be guaranteed 100% safe. We encourage you to help protect your account by using a strong password and enabling 2FA.
Platform 8svip uses cookies and similar tracking technologies to ensure the platform functions properly and to deliver a better experience for you.
Most web browsers allow you to control cookie settings through browser configuration options. However, disabling essential cookies may affect platform functionality 8svip.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you hold the following rights regarding your personal data held by 8svip:
You may request a copy of the personal data we hold about you at any time through customer support.
You have the right to request correction of any inaccurate or incomplete data in your account.
You may request deletion of your data, subject to applicable legal data retention obligations.
You may object to the use of your data for certain purposes that are not legally mandatory.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You may withdraw consent for data processing at any time, although this may affect our ability to provide services.
To exercise any of the above rights, contact our customer support team 8svip via live chat on the platform. We will process your request within 14 business days.
8svip retains your personal data only for as long as necessary for the stated purposes or as required by applicable law. When data is no longer needed, it is securely deleted or de-identified.
Retention periods vary by data type — financial records are kept for 7 years as required by tax regulations, while general usage data such as session logs are deleted after 90 days. KYC data is retained for 7 years after account closure as required by the Anti-Money Laundering Act.
When you close your account 8svip the following steps take place automatically: profile information is de-identified, marketing data is deleted immediately, and only legally required records are retained for the prescribed period before being permanently deleted.
8svip may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. The "Updated" date at the top of this document indicates when the last revision was made.
For significant changes — especially those that directly affect your rights or how your data is used — 8svip will send a notification via your registered email or display an in-platform notice at least 14 days before the changes take effect.
Continued use of the platform after amendments take effect constitutes your acceptance of the updated policy. If you do not agree, you have the right to close your account and stop using the platform.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact our support team 8svip via live chat on the platform.
Our dedicated data privacy team will respond to your inquiry within 3 business days for general inquiries, and 14 business days for formal requests to exercise your data rights.
Customer support 8svip available 24/7 via live chat on the platform. For formal data privacy matters, state "Data Privacy Request" at the start of your message to ensure it is handled by the right team.
You may also contact the Department of Personal Data Protection Malaysia (JPDP) if you believe your privacy rights have been violated and the matter cannot be resolved directly with 8svip.
Six layers of protection safeguarding your personal data at all times
All data transmitted between your device and 8svip servers is protected with the same encryption used by leading Malaysian banks. No data travels in plain form.
8svip operates in full compliance with the Personal Data Protection Act 2010. Your rights as a data subject are fully recognized — from the right of access to the right of erasure.
Your personal data is never sold to advertisers or data brokers. Your information is used solely to provide and improve 8svip services for you.
Only 8svip staff who require access to your data to carry out their authorized duties are permitted to do so. The principle of least privilege is enforced across the entire organization.
Data that is no longer needed is deleted on a set schedule. We do not retain data beyond its original purpose unless required by law.
Our systems and privacy practices are reviewed periodically by independent third parties. Any vulnerabilities identified are addressed immediately without delay.
Over 500,000 Malaysian members trust 8svip with their personal data. Join our community today and experience the difference of a platform that truly puts your privacy first.